/City & Guilds – Merging and New Teams

CASE STUDY:

City & Guilds – Merging and New Teams

The merging of two teams meant the focus of the programme was on where the two teams were currently and what they needed in going forward as a collaborative single team.

More specifically they needed to:

  • Identify team purpose within the context of the wider business objectives
  • Improve team performance
  • Improve communication between the two teams by having a better understanding of each other’s strengths and weaknesses
  • Develop a responsibility for their decisions and actions in the future

Design and Delivery

The first session focused on identifying the team’s purpose within the commercial context of the business. Using an interactive metaplan to develop discussion and a common understanding helped focus priorities for the team whilst considering moving forward as a business unit and developing individuals.

With a clearly defined purpose, the MIT Model of High Performance was then introduced and the team allowed the opportunity to explore what this meant to the team within the context of their purpose.

A team challenge provided the opportunity for experiential learning with the review focusing on the culture and behaviours needed for high performance.

"The team developed a functional plan for the year incorporating team culture and performance to purpose with actions and priorities at individual and team levels. The team also had a greater understanding of their strengths and talents in delivering their goals."

C&G

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